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Problem Management Best Practice Handbook: Building,...

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Problem Management Best Practice...

Problem Management Best Practice Handbook: Building, Running and Managing Effective Problem Management and Support - Ready to use supporting documents bringing ITIL Theory into Practice

Gerard Blokdijk, Ivanka Menken

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A professional technical roadmap to IT Service Problem Management & Support, with templates & design documents, mindmaps, roles & responsibilities, KPIs, audit plans & other IT Service Management resources for organizational implementation.

Year:

2008

Publisher:

Emereo Publishing

Language:

english

Pages:

114

ISBN 10:

1921523832

File:

PDF, 2.15 MB

IPFS:

,

english, 2008

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